It may be that the most important element of effective communication is repetition, even while it is the most unappreciated. We tend to arrogantly claim that we only need to hear things once. When a parent repeats an instruction, children roll their eyes. When a boss repeats a familiar command, employees complain that it is superfluous. When a teacher reviews material already taught, students complain they already know the material. We tend to believe we can receive information or commands and never again need a reminder or renewed encouragement.

These past few weeks have been deeply troubling for many in the Southern Baptist Convention as we witnessed some of the Executive Committee members and Executive Committee staff attempt to ignore the directive of the messengers and thwart an investigation into their handling of sexual abuse issues. It was ugly. It was frustrating. And it revealed a serious threat to the polity and stability of our Convention.